1. Scope
These Conditions shall apply to all sales of goods by the Company to the exclusion of all other terms, conditions and warranties, whatever, and the Company shall not be bound by any representations, guarantee or warranty made by its employees, agents or representatives. These conditions shall not be varied save by written agreement between the company and the Buyer.
2. Delivery
a. Dates given by the Company for delivery will be estimated only but will be maintained as closely as possible and the Company will not be responsible for any losses caused to the Buyer by late delivery.
b. Each delivery of goods in accordance with an order shall be deemed to constitute a separate contract to which these terms and conditions shall, so far as is possible, apply and failure to make any delivery shall not terminate the order as to future deliveries.
3. Payment
Payment shall be made within 30 days of the end of the month in which delivery is made and if payment is overdue the Company reserves the right to charge interest on the price at the rate of 1½% per month from the date by which payment should have been made until day of payment Provided Always that the payment of such interest shall be in addition to all other rights of the Company.
4. Liability
Limitation of liability Our liability under the Contract, and in breach of statutory duty, and in tort, misrepresentation or otherwise will be limited to this section.
Subject to the clause 7 below, all warranties, conditions or other terms implied by statute or common law (save for those implied by Section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.
We will not be liable (whether caused by our employees, agents or otherwise) in connection with the Goods, for:
a. Any indirect, special or consequential loss, damage, costs, or expenses; and/or
b. Any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; and/or
c. Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; and/or
d. Any losses caused directly or indirectly by any failure or breach by you in relation to your obligations; and/or
e. Any loss relating to the choice of the Goods and how they will meet your purpose or the use by you of the Goods supplied.
f. In the event of the Buyer receiving defective goods it must forthwith notify the Company of the same and if requested return the goods to the Company for transmission to the manufacturer. If found faulty within twelve calendar months of invoice date, the goods will be replaced free of charge, providing they have not been altered or tampered with in any way.
g. The Company will use its best endeavours to obtain the benefit of any guarantee given by the manufacturer and its liability to the Buyer shall be limited to any sum received by it thereunder.
The exclusions of liability contained within this clause will not exclude or limit our liability for death or personal injury caused by our negligence; or for any matter for which it would be illegal for us to exclude or limit our liability; and for fraud or fraudulent misrepresentation.
h. The majority of our customer base comprises competent professionals who understand and recognise that the items we supply are not usually provided with installation instructions. Should you have the slightest doubt about how an item should be fitted, installed or subsequently used, then seek the advice of an expert. Stedall Vehicle Fittings Ltd takes no responsibility for any consequential damage caused by incorrect installation.
5. Claims
No claim for damage to or loss of the goods or part thereof in transit will be considered by the Company unless the Buyer:
a. Despatches separate written notice to the carrier concerned, if any, and to the Company of the damage or shortage within 2 days of delivery of the goods or, in the event of loss of the goods, within 5 days of the notified date of despatch of the consignment;
b. Submits a detailed claim in writing to the Company within five days of the date of the notice given under (a) above; and
c. Endorsed, where applicable, on the carrier’s receipt that the goods had been accepted without examination, damaged etc.
6. Supply
a. The Company supplies goods in accordance with the manufacturer’s specification applicable from time to time and it shall not be liable to the Buyer for any change in specification between the date of order and the date of despatch and the Buyer shall not have the right of rejection in respect thereof.
b. The illustrations and dimensions of articles in our Catalogue are correct at the date of printing but are shown for information only and the Company does not warrant that goods delivered will correspond therewith.
7. Goods
a. Not withstanding delivery and passing of risk in the Goods, or any other provision of these terms, the property in the goods shall not pass to the Buyer until the Company has received in cash or cleared funds payment in full of the price of the goods and all other goods agreed to be sold by the Company to the buyer for which payment is then due.
b. Until such time as the property in the Goods passes to the buyer (and provided the goods are still in existence and have not been resold), the Company may at any time require the Buyer to deliver up the Goods to the Company and if the Buyer fails to do so forthwith, enter on any premises of the Buyer or any third party where the goods are stored and repossess the goods.
8. Force Majeure
The Company shall not be liable for any inability to comply with its obligations under an order due to any cause whatsoever beyond its reasonable control, including (but not limited thereto) war, riot, strike or lock-out, act of God, storm, fire, earthquake, explosion, flood, confiscation, action of any government or government agency or shortage of goods and time for delivery shall be extended by a period corresponding to the period of such inability Provided Always that either the Company or the Buyer may give notice in writing to the other cancelling deliveries which should have been made during a period of force majeure in the event of such period extending beyond 84 consecutive days.
9. Cancellation
The Company may immediately cancel an order as to any future deliveries if the Buyer fails to comply with any of its obligations hereunder or becomes bankrupt or makes an assignment agreement or composition with its creditors or suffers distress or process of execution to be levied on its property or goes into liquidation either compulsorily or voluntarily (except for the purpose of reconstruction or amalgamation). The Company reserves similar rights of cancellation if it appears probable or likely to the Company that any of the above events will occur.
10. Buyer Cancellation
Where the Buyer cancels, postpones its order or refuses to accept delivery, it shall compensate the Company to the extent of any costs or charges incurred by the Company by reason of such cancellation, postponements or refusal together with all costs incurred by the Company to the date thereof and in the event of the Company not being able to sell the goods elsewhere at the price ruling at the date thereof, Buyer shall be liable to pay the difference.
11. Notice
Notices will be deemed to have been duly given:
a. Any notice sent by post in accordance with these conditions shall be deemed to have been delivered or served 48 hours after the same shall have been posted in a properly addressed pre-paid envelope and proof of posting shall be sufficient proof of service.
b. When sent, if transmitted by email and a successful transmission report or return receipt is generated
12. Price
Orders are despatched on the understanding that prices charged will be those ruling on the date of despatch and every endeavour will be made to maintain prices as quoted.
13. Returns
Returns cannot be accepted unless previously agreed by the Company and the appropriate Collection Note issued.
14. Data Protection
a. When providing the Goods to the Buyer, the Seller may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Buyer.
b. The parties agree that where such processing of personal data takes place, the Buyer shall be ‘data controller’ and the Seller shall be the ‘data processor’ as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time.
c. For the avoidance of doubt, ‘Personal Data’, ‘Processing’, ‘Data Controller’, ‘Data Processor’ and ‘Data Subject’ shall have the same meaning as in the GDPR.
d. The Seller shall only Process Personal Data to the extent reasonably required to enable it to provide the Goods as mentioned in these terms and conditions or as requested by and agreed with the Buyer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party’s purposes.
e. The Seller shall not disclose Personal Data to any third parties other than employees, directors, agents, subcontractors or advisors on a strict “need-to-know” basis and only under the same (or more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations.
f. The Seller shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Seller on behalf of the Buyer. Further information about the Seller’s approach to data protection are specified in its Data Protection Policy, which can be found on our website. For any enquiries or complaints regarding data privacy, you can e-mail: sales@stedall.co.uk.
GENERAL
We at Stedall (Stedall Vehicle Fittings Ltd.) are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Stedall as a Controller, including the information collected on our Website www.stedall.co.uk or through other channels as described below.
This Privacy Notice describes how we collect, receive, use, store, share, transfer, and process your personal information. It also describes your choices regarding use, as well as your rights of access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites.
We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are material, we will provide a more prominent notice on this page.
While we will notify you of any material changes to this Privacy Policy prior to the changes becoming effective, we encourage you to review this Privacy Policy periodically
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please email our Data Controller or write to us at Stedall (Vehicle Fittings) Limited, Badminton Road Trading Estate, Yate, Bristol, BS37 5JS, United Kingdom
Last Updated 18 May 2021
WHAT INFORMATION WE COLLECT ABOUT YOU
Our Our Website is built to provide you with the information you require about our products and in doing so we build pages dynamically from information you provide and we process. The pages you view to provide such Product Information we collect data and manage using our Customer Management System (CMS) for our own marketing purposes and belongs to us and is used, disclosed and protected according to this Privacy Policy.
You are free to explore our Websites without providing any Personal Information about yourself. When you visit the Websites or register for an Account, we request that you provide Personal Information about yourself, and we collect Navigational Information.
Personal Information
We collect personal information from you when you submit web forms or interact with our Website, for example subscribing to our quarterly newsletter, signing up for a webinar, or requesting customer support via our Chat widget. We also collect personal information when you sign up for a Stedall account.
“Personal Information” refers to any information that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or information that we acquire from service providers.
Personal Information includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual.
Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
“Payment information” includes information we collect and process from you when you subscribe to our CSM, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect other Sensitive Information from you.
Sensitive Information
This refers to credit or debit card numbers, financial account numbers or instructions,
Log Files
When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by our Partners HubSpot to provide general statistics regarding use of the Websites. For these purposes, we do link this automatically-collected data to other Personal Information such as name, email address, address, and phone number.
Information we collect from third parties
From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:
- improve your browsing experience by personalising the Websites;
- develop and improve our products and services;
- send information or Stedall content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
- promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
- provide other companies with statistical information about our users — but this information will not be used to identify any individual user and will only be shared on an aggregate and de-identified basis;
- contact you about billing, account management, and other administrative matters;
- send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements;
- investigate and help prevent security issues and abuse; or meet legal requirements.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.
GDPR
Legal basis for processing Personal Information (EEA visitors only)
If you are a visitor located in the European Economic Area (“EEA”), Stedall (Vehicle Fittings) Limited is the data controller of your personal information.
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
Use of Navigational Information
We use Navigational Information to operate and improve our Website and to provide you with a better experience when you interact with Stedall. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalised information about Stedall. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to provide content that has been translated or send emails at certain times using your local time zone.
You may disable the collection and use of your location data through browser-, operating system- or device-level settings. Consent concerning location data may be withdrawn at any time by contacting our Data Controller or writing to us at Stedall (Vehicle Fittings) Limited, Badminton Road Trading Estate, Yate, Bristol, BS37 5JS, United Kingdom.
Use of Payment Information
If you provide us Payment information, we use it solely as authorized by you in accordance with this Privacy Policy in order for you to our products, including to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organisational measures.
Social Media Features
Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share Button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
External Websites
Our Websites provide links to other websites of third parties. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
Retention of Personal Information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request, as described in the “How to Access & Control Your Personal Data” below.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your HubSpot account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created
The data our customers collect by using the Subscription Service is retained according to the relevant agreements with our customers.
COOKIE POLICY
This Cookie Policy explains how Stedall, and our affiliated entities Hubspot, Google and WooCommmerce use cookies and similar technologies to recognise you when you visit and transact with our Website (stedall.co.uk). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.
Cookies provide a convenience feature to save you time, or tell the Web server that you have returned to a specific page.
Cookies set by the website owner (in this case, Stedall) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like product suggestions, interactive content and analytics and shopping cart). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. For example, Stedall keeps track of the Websites and pages you visit within our website, in order to determine what portion of the site is the most popular or most used. This data is used to deliver customized content and promotions within the Stedall Website and to customers whose behavior indicates that they are interested in a particular product area. Third parties serve cookies through our Websites for marketing, analytics and other purposes as described in more detail below.
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites.
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
Analytics and customisation cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Social networking cookies:
These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising.
If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. You may opt out by clicking here: http://optout.aboutads.info/ or http://optout.networkadvertising.org/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.
Essential website cookies: Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.
HOW TO ACCESS AND CONTROL YOUR PERSONAL DATA
Reviewing, Correcting and Removing Your Personal Information
You have the following data protection rights:
- You can request access, correction, updates or deletion of your personal information.
- You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
- If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise any of these rights, please please email our Data Controller or write to us at Stedall (Vehicle Fittings) Limited, Badminton Road Trading Estate, Yate, Bristol, BS37 5JS, United Kingdom Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
Anti-Spam Policy
Our Acceptable Use Policy, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Subscription Service of an “opt-out” mechanism and other required information.
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by email our Data Controller or write to us at Stedall (Vehicle Fittings) Limited, Badminton Road Trading Estate, Yate, Bristol, BS37 5JS, United Kingdom Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or their purchase transactions.
How We Collect, Use, and Share your Personal Information
We have collected the following statutory categories of Personal Information in the past twelve (12) months:
- Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third party sources.
- Commercial information, such as subscription and purchase records. We collect this information directly from you.
- Internet or network information, such as browsing and search history. We collect this information directly from your device.
- Geolocation data, such as IP address. We collect this information from your device.
- Financial information, such as Payment Information or financial account numbers in the process of providing you with a subscription. We collect this information from you.
- Inferences.
- Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or promotions; or in providing the Account Subscription Service.
DATA PROTECTION OFFICER
If you have any questions about this Privacy Policy or our privacy practices, or if you have a disability and need to access this notice in a different format, please email our Data Controller
Or write to our Data Protection Office
Darren Pearce
Stedall (Vehicle Fittings) Limited,
Badminton Road Trading Estate,
Yate, Bristol, BS37 5JS,
United Kingdom
1. Scope
These Conditions shall apply to all sales of goods by the Company to the exclusion of all other terms, conditions and warranties, whatever, and the Company shall not be bound by any representations, guarantee or warranty made by its employees, agents or representatives. These conditions shall not be varied save by written agreement between the company and the Buyer.
2. Delivery
a. Dates given by the Company for delivery will be estimated only but will be maintained as closely as possible and the Company will not be responsible for any losses caused to the Buyer by late delivery.
b. Each delivery of goods in accordance with an order shall be deemed to constitute a separate contract to which these terms and conditions shall, so far as is possible, apply and failure to make any delivery shall not terminate the order as to future deliveries.
3. Payment
Payment shall be made within 30 days of the end of the month in which delivery is made and if payment is overdue the Company reserves the right to charge interest on the price at the rate of 1½% per month from the date by which payment should have been made until day of payment Provided Always that the payment of such interest shall be in addition to all other rights of the Company.
4. Liability
Limitation of liability Our liability under the Contract, and in breach of statutory duty, and in tort, misrepresentation or otherwise will be limited to this section.
Subject to the clause 7 below, all warranties, conditions or other terms implied by statute or common law (save for those implied by Section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.
We will not be liable (whether caused by our employees, agents or otherwise) in connection with the Goods, for:
a. Any indirect, special or consequential loss, damage, costs, or expenses; and/or
b. Any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; and/or
c. Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; and/or
d. Any losses caused directly or indirectly by any failure or breach by you in relation to your obligations; and/or
e. Any loss relating to the choice of the Goods and how they will meet your purpose or the use by you of the Goods supplied.
f. In the event of the Buyer receiving defective goods it must forthwith notify the Company of the same and if requested return the goods to the Company for transmission to the manufacturer. If found faulty within twelve calendar months of invoice date, the goods will be replaced free of charge, providing they have not been altered or tampered with in any way.
g. The Company will use its best endeavours to obtain the benefit of any guarantee given by the manufacturer and its liability to the Buyer shall be limited to any sum received by it thereunder.
The exclusions of liability contained within this clause will not exclude or limit our liability for death or personal injury caused by our negligence; or for any matter for which it would be illegal for us to exclude or limit our liability; and for fraud or fraudulent misrepresentation.
h. The majority of our customer base comprises competent professionals who understand and recognise that the items we supply are not usually provided with installation instructions. Should you have the slightest doubt about how an item should be fitted, installed or subsequently used, then seek the advice of an expert. Stedall Vehicle Fittings Ltd takes no responsibility for any consequential damage caused by incorrect installation.
5. Claims
No claim for damage to or loss of the goods or part thereof in transit will be considered by the Company unless the Buyer:
a. Despatches separate written notice to the carrier concerned, if any, and to the Company of the damage or shortage within 2 days of delivery of the goods or, in the event of loss of the goods, within 5 days of the notified date of despatch of the consignment;
b. Submits a detailed claim in writing to the Company within five days of the date of the notice given under (a) above; and
c. Endorsed, where applicable, on the carrier’s receipt that the goods had been accepted without examination, damaged etc.
6. Supply
a. The Company supplies goods in accordance with the manufacturer’s specification applicable from time to time and it shall not be liable to the Buyer for any change in specification between the date of order and the date of despatch and the Buyer shall not have the right of rejection in respect thereof.
b. The illustrations and dimensions of articles in our Catalogue are correct at the date of printing but are shown for information only and the Company does not warrant that goods delivered will correspond therewith.
7. Goods
a. Not withstanding delivery and passing of risk in the Goods, or any other provision of these terms, the property in the goods shall not pass to the Buyer until the Company has received in cash or cleared funds payment in full of the price of the goods and all other goods agreed to be sold by the Company to the buyer for which payment is then due.
b. Until such time as the property in the Goods passes to the buyer (and provided the goods are still in existence and have not been resold), the Company may at any time require the Buyer to deliver up the Goods to the Company and if the Buyer fails to do so forthwith, enter on any premises of the Buyer or any third party where the goods are stored and repossess the goods.
8. Force Majeure
The Company shall not be liable for any inability to comply with its obligations under an order due to any cause whatsoever beyond its reasonable control, including (but not limited thereto) war, riot, strike or lock-out, act of God, storm, fire, earthquake, explosion, flood, confiscation, action of any government or government agency or shortage of goods and time for delivery shall be extended by a period corresponding to the period of such inability Provided Always that either the Company or the Buyer may give notice in writing to the other cancelling deliveries which should have been made during a period of force majeure in the event of such period extending beyond 84 consecutive days.
9. Cancellation
The Company may immediately cancel an order as to any future deliveries if the Buyer fails to comply with any of its obligations hereunder or becomes bankrupt or makes an assignment agreement or composition with its creditors or suffers distress or process of execution to be levied on its property or goes into liquidation either compulsorily or voluntarily (except for the purpose of reconstruction or amalgamation). The Company reserves similar rights of cancellation if it appears probable or likely to the Company that any of the above events will occur.
10. Buyer Cancellation
Where the Buyer cancels, postpones its order or refuses to accept delivery, it shall compensate the Company to the extent of any costs or charges incurred by the Company by reason of such cancellation, postponements or refusal together with all costs incurred by the Company to the date thereof and in the event of the Company not being able to sell the goods elsewhere at the price ruling at the date thereof, Buyer shall be liable to pay the difference.
11. Notice
Notices will be deemed to have been duly given:
a. Any notice sent by post in accordance with these conditions shall be deemed to have been delivered or served 48 hours after the same shall have been posted in a properly addressed pre-paid envelope and proof of posting shall be sufficient proof of service.
b. When sent, if transmitted by email and a successful transmission report or return receipt is generated
12. Price
Orders are despatched on the understanding that prices charged will be those ruling on the date of despatch and every endeavour will be made to maintain prices as quoted.
13. Returns
Returns cannot be accepted unless previously agreed by the Company and the appropriate Collection Note issued.
14. Data Protection
a. When providing the Goods to the Buyer, the Seller may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Buyer.
b. The parties agree that where such processing of personal data takes place, the Buyer shall be ‘data controller’ and the Seller shall be the ‘data processor’ as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time.
c. For the avoidance of doubt, ‘Personal Data’, ‘Processing’, ‘Data Controller’, ‘Data Processor’ and ‘Data Subject’ shall have the same meaning as in the GDPR.
d. The Seller shall only Process Personal Data to the extent reasonably required to enable it to provide the Goods as mentioned in these terms and conditions or as requested by and agreed with the Buyer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party’s purposes.
e. The Seller shall not disclose Personal Data to any third parties other than employees, directors, agents, subcontractors or advisors on a strict “need-to-know” basis and only under the same (or more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations.
f. The Seller shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Seller on behalf of the Buyer. Further information about the Seller’s approach to data protection are specified in its Data Protection Policy, which can be found on our website. For any enquiries or complaints regarding data privacy, you can e-mail: sales@stedall.co.uk.
GENERAL
We at Stedall (Stedall Vehicle Fittings Ltd.) are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Stedall as a Controller, including the information collected on our Website www.stedall.co.uk or through other channels as described below.
This Privacy Notice describes how we collect, receive, use, store, share, transfer, and process your personal information. It also describes your choices regarding use, as well as your rights of access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites.
We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are material, we will provide a more prominent notice on this page.
While we will notify you of any material changes to this Privacy Policy prior to the changes becoming effective, we encourage you to review this Privacy Policy periodically
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please email our Data Controller or write to us at Stedall (Vehicle Fittings) Limited, Badminton Road Trading Estate, Yate, Bristol, BS37 5JS, United Kingdom
Last Updated 18 May 2021
WHAT INFORMATION WE COLLECT ABOUT YOU
Our Our Website is built to provide you with the information you require about our products and in doing so we build pages dynamically from information you provide and we process. The pages you view to provide such Product Information we collect data and manage using our Customer Management System (CMS) for our own marketing purposes and belongs to us and is used, disclosed and protected according to this Privacy Policy.
You are free to explore our Websites without providing any Personal Information about yourself. When you visit the Websites or register for an Account, we request that you provide Personal Information about yourself, and we collect Navigational Information.
Personal Information
We collect personal information from you when you submit web forms or interact with our Website, for example subscribing to our quarterly newsletter, signing up for a webinar, or requesting customer support via our Chat widget. We also collect personal information when you sign up for a Stedall account.
“Personal Information” refers to any information that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or information that we acquire from service providers.
Personal Information includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual.
Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
“Payment information” includes information we collect and process from you when you subscribe to our CSM, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect other Sensitive Information from you.
Sensitive Information
This refers to credit or debit card numbers, financial account numbers or instructions,
Log Files
When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by our Partners HubSpot to provide general statistics regarding use of the Websites. For these purposes, we do link this automatically-collected data to other Personal Information such as name, email address, address, and phone number.
Information we collect from third parties
From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:
- improve your browsing experience by personalising the Websites;
- develop and improve our products and services;
- send information or Stedall content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
- promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
- provide other companies with statistical information about our users — but this information will not be used to identify any individual user and will only be shared on an aggregate and de-identified basis;
- contact you about billing, account management, and other administrative matters;
- send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements;
- investigate and help prevent security issues and abuse; or meet legal requirements.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.
GDPR
Legal basis for processing Personal Information (EEA visitors only)
If you are a visitor located in the European Economic Area (“EEA”), Stedall (Vehicle Fittings) Limited is the data controller of your personal information.
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
Use of Navigational Information
We use Navigational Information to operate and improve our Website and to provide you with a better experience when you interact with Stedall. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalised information about Stedall. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to provide content that has been translated or send emails at certain times using your local time zone.
You may disable the collection and use of your location data through browser-, operating system- or device-level settings. Consent concerning location data may be withdrawn at any time by contacting our Data Controller or writing to us at Stedall (Vehicle Fittings) Limited, Badminton Road Trading Estate, Yate, Bristol, BS37 5JS, United Kingdom.
Use of Payment Information
If you provide us Payment information, we use it solely as authorized by you in accordance with this Privacy Policy in order for you to our products, including to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organisational measures.
Social Media Features
Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share Button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
External Websites
Our Websites provide links to other websites of third parties. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
Retention of Personal Information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request, as described in the “How to Access & Control Your Personal Data” below.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your HubSpot account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created
The data our customers collect by using the Subscription Service is retained according to the relevant agreements with our customers.
COOKIE POLICY
This Cookie Policy explains how Stedall, and our affiliated entities Hubspot, Google and WooCommmerce use cookies and similar technologies to recognise you when you visit and transact with our Website (stedall.co.uk). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.
Cookies provide a convenience feature to save you time, or tell the Web server that you have returned to a specific page.
Cookies set by the website owner (in this case, Stedall) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like product suggestions, interactive content and analytics and shopping cart). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. For example, Stedall keeps track of the Websites and pages you visit within our website, in order to determine what portion of the site is the most popular or most used. This data is used to deliver customized content and promotions within the Stedall Website and to customers whose behavior indicates that they are interested in a particular product area. Third parties serve cookies through our Websites for marketing, analytics and other purposes as described in more detail below.
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites.
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
Analytics and customisation cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Social networking cookies:
These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising.
If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. You may opt out by clicking here: http://optout.aboutads.info/ or http://optout.networkadvertising.org/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.
Essential website cookies: Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.
HOW TO ACCESS AND CONTROL YOUR PERSONAL DATA
Reviewing, Correcting and Removing Your Personal Information
You have the following data protection rights:
- You can request access, correction, updates or deletion of your personal information.
- You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
- If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise any of these rights, please please email our Data Controller or write to us at Stedall (Vehicle Fittings) Limited, Badminton Road Trading Estate, Yate, Bristol, BS37 5JS, United Kingdom Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
Anti-Spam Policy
Our Acceptable Use Policy, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Subscription Service of an “opt-out” mechanism and other required information.
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by email our Data Controller or write to us at Stedall (Vehicle Fittings) Limited, Badminton Road Trading Estate, Yate, Bristol, BS37 5JS, United Kingdom Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or their purchase transactions.
How We Collect, Use, and Share your Personal Information
We have collected the following statutory categories of Personal Information in the past twelve (12) months:
- Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third party sources.
- Commercial information, such as subscription and purchase records. We collect this information directly from you.
- Internet or network information, such as browsing and search history. We collect this information directly from your device.
- Geolocation data, such as IP address. We collect this information from your device.
- Financial information, such as Payment Information or financial account numbers in the process of providing you with a subscription. We collect this information from you.
- Inferences.
- Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or promotions; or in providing the Account Subscription Service.
DATA PROTECTION OFFICER
If you have any questions about this Privacy Policy or our privacy practices, or if you have a disability and need to access this notice in a different format, please email our Data Controller
Or write to our Data Protection Office
Darren Pearce
Stedall (Vehicle Fittings) Limited,
Badminton Road Trading Estate,
Yate, Bristol, BS37 5JS,
United Kingdom
